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Contact us at Godz Casino

Talk to us now

Agents reply around the clock. Logged-in players get their account pulled up instantly.

Help with your account

Pending withdrawal, a deposit that did not land or documents to upload: it is all in your account area.

Not a member yet?

Registration is quick, and new players start with the welcome bonus.

Start with a bonus

100% up to €500 + 100 free spins

Every new account gets the welcome package on the first deposit.

Godz welcome bonus

Before you write

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Ways to reach us

Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.

Limits and help

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Escalating an issue

Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.

Useful details

Mention your username, the date of the issue and, for payments, the method and amount. Screenshots save a lot of back and forth.

Account and verification

Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].

How fast we reply

We are online 24/7. Typical reply time: a few minutes on live chat.

We read everything

Feedback about the site is welcome at the same address. We use it to decide what to fix next.

Send us a message

Play while you wait